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Your Support Tickets

#TKT-001
Server won't connect to database
Created 2 hours ago • Last updated 30 minutes ago
In Progress
#TKT-002
Question about API rate limits
Created yesterday • Last updated 2 hours ago
Resolved
#TKT-003
How to setup SSL certificate
Created 3 days ago • Last updated 1 day ago
Resolved
#TKT-004
Server performance optimization
Created 1 week ago • Awaiting response
Open

Frequently Asked Questions

You can upgrade your plan from the Dashboard or Billing page. Changes take effect immediately with prorated billing.

We guarantee 99.99% uptime for all our services. If we fall short, you'll receive credits.

All data is automatically backed up daily. You can also create manual backups from your server settings.

We offer a 7-day money-back guarantee for new customers. After that, refunds are available prorated for unused service.

We offer free migration assistance. Contact our support team and they'll help transfer your data.